Overview:
Stafio.ai is committed to continuous improvement, regularly rolling out new features and enhancements to help you streamline your recruitment process. This article provides an overview of how we communicate these new releases and highlights how you, the user, can explore and implement them. While new features often automate parts of your workflow, your manual action is always required to configure, test, and adopt them into your daily process.
1. How We Announce New Features
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In-App Notifications: You will receive a prominent notification within the Stafio.ai dashboard when a new feature is live. This notification will typically include a brief description of the feature and a link to a more detailed announcement.
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Email Communication: We will send an email to all account administrators and relevant users, providing a comprehensive summary of the new feature, its benefits, and instructions on how to get started.
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Release Notes: A dedicated "Release Notes" or "What's New" section in the help center will be updated with every new feature release, providing a detailed breakdown of the functionality.
2. Adopting a New Feature
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Manual Exploration: New features are designed to be intuitive, but a manual exploration of the new functionality is always recommended. This includes clicking on the new icons, exploring the new menu items, and testing the feature with a non-critical task.
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Configuration: Many new features, especially those that involve integrations or changes to the workflow, will require manual configuration by an administrator. This ensures that the feature is set up to align with your organization's specific needs.
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Training: We often provide webinars, tutorials, or updated help documentation to guide you through new features. It is your manual responsibility to participate in these trainings to ensure you and your team are using the new feature to its full potential.
3. Recent Feature Highlights
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AI-Powered Interview Analysis: Our new AI can now automatically transcribe interview recordings, perform sentiment analysis, and generate a summary of key talking points.
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Custom Reporting Dashboard: Administrators can now manually build custom reports and dashboards with a drag-drop interface.
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SMS Communication Integration: You can now enable and manually configure SMS communication with candidates from within the platform.
4. Troubleshooting & Tips:
Issue: I can't see a new feature that was announced.
Suggested Fix: The feature may be an administrator-level setting that needs to be manually enabled first. Contact your account administrator. The feature may also be part of a higher-tier subscription plan.
Issue: The new feature isn't working as expected.
Suggested Fix: Check the help documentation for the new feature to ensure it has been configured correctly. If you still encounter issues, try clearing your browser's cache and cookies. If the problem persists, contact Stafio.ai support.
Issue: My team is having trouble adopting the new feature.
Suggested Fix: Schedule a team meeting to manually walk them through the new feature. Refer to the available help articles and training materials. Consider creating a custom internal guide for your team.